Cannot see past history on Fitbit Ace LTE

[Jjswigut]

I'm a little surprised by the lack of functionality in the parents app. 

For one, I can't see last week's history? One Sunday I seemingly lost all the data for the last week. 

Also I can see steps, light activity and active minutes, but this is Fitbit. Where is heart rate, distance, all the other metrics I was hoping to track with my child?

Moderator Edit: Clarified subject

[MrVacca]

Hi @Jjswigut 

I was thinking the same thing today, I really wish the data didn’t reset at the Sunday, especially without getting a month view. I couldn’t even see yesterday’s numbers because it reset for the week today. I highly suggest leaving feedback here so it hopefully gets added down the road. https://community.fitbit.com/t5/Product-Feedback/idb-p/features 

[RiekoC]

Hello @Jjswigut 

Currently, the Ace LTE only tracks steps, activity, and active minutes.

As @MrVacca suggested, consider submitting a separate feature request for the additional health metrics that you want to see for your child. It helps to explain why you are wanting/needing to track these particular metrics.

When you have submitted the feature requests, we encourage you to reply to this thread with links to the feature requests so that other parents/guardians can add their votes and comments. The developers monitor the Product Feedback forum to see what features are being requested for potential future implementation.

[Jjswigut]

Added a feature request here

https://community.fitbit.com/t5/Product-Feedback/Better-history-for-Fitbit-ace-LTE/idi-p/5612817

[Rich_Laue]

Does the Ace LTE have the necessary LED hardware to read the heart rate? If it doesn't, at best it might be added to the Ace LTE II