Connecting Watch to WiFi Hotspots like hotel, McDonalds etc

[AceLTEDaddy]

My son enjoys his watch but when we go to hotels with poor LTE services he can’t connect because neither he nor I can figure out how to accept or access the WiFi terms page provided by hotel.  Also a problem at restaurants, coffee shops, etc.   Please help!

[RiekoC · Accepted solution]

Hello @AceLTEDaddy 

Unfortunately, according to this help page (<-- click link), the Ace LTE device can't connect to a Wi-Fi network that takes you to a page before it lets you connect. 

[AceLTEDaddy]

Bummer!   Thanks for the link…I missed that help page.

[RiekoC]

Hello @AceLTEDaddy 

It is disappointing to not be able to use a WiFi network when there's low LTE connectivity.

You're welcome to submit a feature request to allow the Ace LTE to connect to WiFi networks that require a password using the feedback option in the Ace app.

• Tap on your picture in the upper right of the app
• Tap on Feedback in the menu that opens
• Complete the prompts and submit

Although it's likely that you won't receive a reply, the team receives & reviews the feedback reports.