help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Easier access to call for emergency on Ace LTE

‎08-21-2024 00:33 - last edited on ‎03-18-2025 07:25 by Fitbit Moderator

‎08-21-2024 00:33 - last edited on ‎03-18-2025 07:25 by Fitbit Moderator

The Call for Help button is meant for emergencies, and it’s placed right under the Power and Restart button. If this was designed for Adults there wouldn’t be a problem, but kids are less precise and can easily misclick the button.

Misclicking would lead to the watch and real time location being turned off during an emergency. Could we bind the Call to Help to another method more fool proof for kids?


Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎09-02-2024 07:06

‎09-02-2024 07:06

Have you suggested this in the Product Suggestions board?  That's where the engineers will see it.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer