01-01-2026 11:16
01-01-2026 11:16
My kids received the Fitbit Ace LTE for Christmas. They love the games and the ability to talk and text with family. A major shortcoming is the lack of detailed activity monitoring. The watch advertises that it has a heart rate sensor, but the software and app do not show any details other than 'Active'. We already know when they are active. Please include Heart BPM in a future software update. Sleep monitoring would also be beneficial, since the kids' sleepwalk.
Best Answer01-01-2026 16:50
01-01-2026 16:50
Yes! Agreed, I specifically bought this watch for my 11yo daughter because she's had some health stuff going on and I need to know what her heartrate is doing and I don't want to buy her a phone. Everything I found about the ace lte online said it has heart rate monitoring. It either needs this update in the app or I'm returning it.
Best Answer01-02-2026 11:19
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-02-2026 11:19
We haven't heard any updates about including heart rate & sleep tracking for the Ace LTE.
There are requests in the Product Feedback forum to add these features that you can vote on and add your comments:
Heart rate (<-- click); Sleep tracking (<-- click)
You can also leave feedback through the Ace LTE app:
The Feedback reports are received by the team for review
Rieko | N California USA MBG PE