08-16-2024 00:23
08-16-2024 00:23
Hi, I have the annual Fitbit Ace Pass. If I end up swapping the ACE LTE watch because of defect, will my Ace Pass transfer to the replacement ACE LTE watch? If so, what does the process look like.
Best Answer08-16-2024 11:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-16-2024 11:35
Hello @Rxman
The Ace Pass is linked to an account. The way I understand it, the Pass should transfer to the replacement device when you log with your account information.
If that's not the case, let us know.
Rieko | N California USA MBG PE
Best Answer