05-12-2026
14:28
- last edited on
05-13-2026
08:52
by
Amy11Fitbit
05-12-2026
14:28
- last edited on
05-13-2026
08:52
by
Amy11Fitbit
No past data is showing up. Friends…everything. I sure hope i have not lost 10 years of data. Was there an update or something?
Moderator Edit: Clarified subject
Sometimes when someone doesn't see their history, it is because they have had another account/password in the past, and accidentally just logged into the wrong account. In that case, just logging out, then logging back into the correct account shows your data history still there.
Best AnswerHello @Mgrim
You posted in the Ace LTE help forum that's for a child's device.
Please let us know if you're an iOS or Android user so we can move your post to the correct forum.
Rieko | N California USA MBG PE
Best Answer