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Fitbit app - Lost data

No past data is showing up. Friends…everything.  I sure hope i have not lost 10 years of data. Was there an update or something?

Moderator Edit: Clarified subject

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2 REPLIES 2

Sometimes when someone doesn't see their history, it is because they have had another account/password in the past, and accidentally just logged into the wrong account.  In that case, just logging out, then logging back into the correct account shows your data history still there.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hello @Mgrim 

You posted in the Ace LTE help forum that's for a child's device.

Please let us know if you're an iOS or Android user so we can move your post to the correct forum. 

Rieko | N California USA MBG PE

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