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Is the Ace LTE and Ace app available in the UK?

ANSWERED

‎03-30-2025 09:07 - last edited on ‎04-17-2025 12:49 by Fitbit Moderator

‎03-30-2025 09:07 - last edited on ‎04-17-2025 12:49 by Fitbit Moderator

i bought a kids fitbit ace3. the app isnt available in the UK to set it up. i use an iphone. what is the solution?

 

Moderator Edit: Clarified subject

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‎03-30-2025 11:00

‎03-30-2025 11:00

Hi @robo77.  The Ace LTE app is only available in the US.  Ace LTE Help article   You can't set it up in the UK, only in the US.  If you are a UK resident, then I suggest you return it for a refund.  Google hasn't announced a UK release date.  It isn't available in the UK Google Store.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎03-30-2025 11:00

‎03-30-2025 11:00

Hi @robo77.  The Ace LTE app is only available in the US.  Ace LTE Help article   You can't set it up in the UK, only in the US.  If you are a UK resident, then I suggest you return it for a refund.  Google hasn't announced a UK release date.  It isn't available in the UK Google Store.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer