04-29-2025
15:22
- last edited on
05-21-2025
09:05
by
LizzyFitbit
04-29-2025
15:22
- last edited on
05-21-2025
09:05
by
LizzyFitbit
My daughter received the latest update but is only able to see one of the 2 new games in her arcade. Melvin the mole stays hidden. If I go through family link and disable the app and reenable it then she can click the notification can play it briefly that way. My other daughter's watch has both new games. I have tried restarting and putting it on the charger. Thanks in advance.
Moderator Edit: Clarified subject
04-30-2025 11:18
04-30-2025 11:18
Hello @threestrkes
By any chance, have you already restarted your daughter's device since the update?
For now, please use the Feedback option in the Ace LTE app.
Please let us know when you've submitted the feedback report so I can alert the team to look for it.
Rieko | N California USA MBG PE
04-30-2025 11:47
04-30-2025 11:47
Thanks for the response.
I have tried restarting the device several times. Also just copied my post from above and submitted it to feedback through the Fitbit ace app.
05-02-2025 11:23
05-02-2025 11:23
Hello @threestrkes
Thank you for submitting the Feedback report. I'll let the team know so they can look for it.
Rieko | N California USA MBG PE