How do I get a new Fitbit device?

[Queenellaparkma]

I need to get a new watch how do I go about it?

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Queenellaparkma if you're under warranty, you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

[RiekoC]

Hello @Queenellaparkma 

Which Fitbit device do you have? You posted in the Fitbit Ace LTE forum, which is a device for children.