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Not Receiving Reset Password Email

‎07-21-2025 11:21

‎07-21-2025 11:21

Hi,

I am trying to reset my password, but I am not receiving instructions on how to do this. Help!

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‎07-21-2025 12:32

‎07-21-2025 12:32

Hello @catlyla 

You posted in the Ace LTE product help forum, which is a child's device. Please let us know what Fitbit device you have and we'll move your post to the correct forum. 

This help page (<-- click) has the instructions on how to reset your password. 

Rieko | N California USA MBG PE

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