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Strap not holding up

ANSWERED

‎07-06-2025 07:09

‎07-06-2025 07:09

How do I contact google about this defective Fitbit strap

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Accepted Solutions

‎07-06-2025 07:17

‎07-06-2025 07:17

Hi @Jam12345.  You posted in the Ace LTE forum, a child's model.  If you are having trouble with an Ace LTE strap. please contact Ace LTE Support.  If you are having trouble with the strap for any other Fitbit model, please contact Support. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

‎07-06-2025 07:17

‎07-06-2025 07:17

Hi @Jam12345.  You posted in the Ace LTE forum, a child's model.  If you are having trouble with an Ace LTE strap. please contact Ace LTE Support.  If you are having trouble with the strap for any other Fitbit model, please contact Support. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer