help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will the watch work internationally for vacations?

ANSWERED

‎06-17-2024 11:25

‎06-17-2024 11:25

I haven't been able to find any other answers other than you cannot register the device internationally. We have a trip to the UK/Europe planned, does anyone know if the LTE or wifi will work or if the device will at all when we are international. Thanks!

Best Answer
1 BEST ANSWER

Accepted Solutions

‎06-18-2024 04:39

‎06-18-2024 04:39

@Litton   I'm sorry, but the LTE coverage is US only.  There is also wording in this Ace LTE Help article that suggests that the Ace LTE app won't work internationally.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎06-17-2024 21:10

‎06-17-2024 21:10

I checked the Supported Countries list last night and I don't recall seeing the UK on there.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎06-18-2024 04:39

‎06-18-2024 04:39

@Litton   I'm sorry, but the LTE coverage is US only.  There is also wording in this Ace LTE Help article that suggests that the Ace LTE app won't work internationally.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-17-2024 08:06

‎07-17-2024 08:06

Bought the watch for my son completely forgetting to research this as we tend to leave the country at least once a year. Can confirmed they arrived at Dominican republic last night and the watch is currently working for calls text and location sharing. 

Best Answer