02-10-2022 07:46 - last edited on 03-01-2022 13:58 by LizzyFitbit
02-10-2022 07:46 - last edited on 03-01-2022 13:58 by LizzyFitbit
Downloaded the Bitmoji watch face and connected it to SnapChat but it won't teleport. I've kept the watch close and followed the necessary steps. I disconnected and reconnected the app, restarted my watch, disconnected and reconnected Bitmoji to SnapChat, disconnected and reconnected bluetooth and no success. I've revoked the watchface until I can get a result on how to solve this issue. The excitement has officially wore off lol.
Thank you. (Fitbit Sense).
Moderator Edit: Clarified subject and updated label
06-20-2022 16:52
06-20-2022 16:52
Hello @hheflin530
I spoke with someone earlier who said they were able to get there’s to work. She explained here in this forum.: https://community.fitbit.com/t5/Other-Versa-Smartwatches/How-can-I-get-Bitmoji-to-teleport-to-my-Fit.... Maybe this might help you as well. It is a known issue at this time apparently but I’ve seen some individuals actually get theirs up and running. I hope you do as well. 😉
06-21-2022 04:05
06-21-2022 04:05
I’m having the same problem.
We should all rate the app a 1-Star. Maybe they’ll fix it then…. 🤷🏼:female_sign:
06-21-2022 05:48
06-21-2022 05:48
We all should do it !👍
06-21-2022 16:01 - last edited on 04-07-2024 11:01 by MarreFitbit
06-21-2022 16:01 - last edited on 04-07-2024 11:01 by MarreFitbit
Hi everyone.
Thanks for keeping me posted about this situation. I understand your point of view and I apologize for the experience that you've had with your Fitbit devices. As you may know, our team is aware of this situation and they're working to identify a solution. Once I have more details, I'll update this thread.
Please know your feedback hasn't gone unnoticed, and we'll keep providing it to our team so they can be informed of this situation.
06-28-2022 07:26
06-28-2022 07:26
Is this actively being worked on? Google (and therefore Fitbit) is known to abandon projects. Please let me know so I can know to keep waiting or move on.
06-28-2022 08:23
06-28-2022 08:23
It's been an issue since February with no fix, so pretty sure it won't be.
06-28-2022 10:29
06-28-2022 10:29
They said that they see all our comments and working on it. We don't know how long that will take but they acknowledged.
06-28-2022 10:58
06-28-2022 10:58
I just tried it again today and it worked! It actually counted up to 100%, then I thought it still wasn’t working but the clock had changed and it took a bit but my Bitmoji actually showed up!!
06-28-2022 11:52
06-28-2022 11:52
06-28-2022 12:52
06-28-2022 12:52
06-28-2022 13:08
06-28-2022 13:08
I was so excited when I saw this but tried and it didn't work for me.
I'll keep trying and someday I hope it works again!
06-28-2022 13:12
06-28-2022 13:12
I’ll try when I get home but listening to u it may not
06-28-2022 15:18
06-28-2022 15:18
06-28-2022 16:36
06-28-2022 16:36
I’m trying as I write this note and nothing happens in my end , it does NOT work yet ! any other person with the same problem and now is fixed for them let me know as for now NOT WORKING .
06-28-2022 16:38
06-28-2022 16:38
Nothing work in my end , still not working
06-29-2022 14:50
06-29-2022 14:50
Was anyone ever able to get this to work? I had to set up a replacement Fitbit and the bitmoji won't teleport.
06-29-2022 15:05
06-29-2022 15:05
I have not been able to get mine to work. I give up!
06-29-2022 15:05
06-29-2022 15:05
I don’t think so , I tried yesterday because someone said it was working but Naaa still down
06-29-2022 15:07
06-29-2022 15:07
Me too . Yesterday was my last time I did and nothing
06-29-2022 21:06
06-29-2022 21:06