Bitmoji clock face stuck on preparing to teleport

[ECW1]

Downloaded the Bitmoji watch face and connected it to SnapChat but it won't teleport.  I've kept the watch close and followed the necessary steps.  I disconnected and reconnected the app, restarted my watch, disconnected and reconnected Bitmoji to SnapChat, disconnected and reconnected bluetooth and no success.  I've revoked the watchface until I can get a result on how to solve this issue.  The excitement has officially wore off lol.

Thank you. (Fitbit Sense).

Moderator Edit: Clarified subject and updated label

[ASweetz]

How many times will they come in the next year and still say they are working on it?

When I check this thread, it seems to be an issue longer than covid. Lol

[Cass78]

I checked the thread too and it's on going from 2 years ago. I gave up and changed the clock face to something else. (Raging because I loved the bitmoji one) they just keep saying the same **ahem**e over and over. Fed up with it now. 😒 as I'm sure you all are too.

Get Outlook for Android<>

[Bobmarybart]

Lol. I Think your right. Standard response.

Mary

[Mcmdcuellar]

👍👍👍👍👍👍

[Mcmdcuellar]

🤣🤣🤣🤣🤣🤣🤣🤣🥱🥱🥱👍👍

[ASweetz]

I got it working today.. 

 

[Bobmarybart]

Congratulations.  I'm still trying. Sent from my Galaxy

[ASweetz]

I just got it working. Removed the dowload and restarted the watch. Went back to the app page for clock faces. There was a advert header with the bitmoji and downloaded it fro. There. Finally saw the download go past 1%.

[Mcmdcuellar]

Good for you I’m still trying …..

[Mcmdcuellar]

Good for you no luck for me 

[Bobmarybart]

Jogger left instructions, I'm going to try.

Mary

[JoJoBlacks]

I've been trying on my refurbished fitbit 2 which was recently replaced. My other one was fine and downloaded really quickly but not on this one. How do I delete please to reinstall? I've tried many instructions but can't seem find.

Thanks 

[Bobmarybart]

I just did an add device. It wasn't a new one, but then fitbit sent a 4
digit code on the versa 2 I typed it into the app and it reset the versa 2.
Just go to add on the app. I didn't delete anything

Mary

[Wranedrops19]

There is hope!

I have tried to get this on three watches, nothing has worked. I tried last night on a completely brand new Sense. Left my phone screen open and on for  a half hour and still nothing. 😞

How long did it take when you did it this time? 

[Mcmdcuellar]

I’m so sorry , I don’t think they will fix it bc the Bitmoji app is not been updated since ever anymore and maybe they don’t do business with them either . I don’t believe people saying it works for me bla bla bla naaaa is not true they should stop that . Until Fitbit post something saying is been fix them maybe other Wise not the problem

still there .

[kwickmann]

It finally work for my Versa lite! I am thrilled that is working!

Sent from my iPhone

[ASweetz]

It took a time of retracing. My friend is still not able to get it to work. 

I would be saying the same as you if it didn't randomly work on Sunday morning 🙃.  I assure you, it's random.

But yes, this shouldn't be so hard

[Cass78]

Mine worked but then it kept showing half of the emoji so I just gave up and changed the clock. Tried again today and it work at all. I give up.


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[Wranedrops19]

What did you do? 

[Wranedrops19]

I'll keep trying randomly. Probably wasted 3 hours on it in the past 12, which is not a great use of time just to get a watch to work and not have it work!! Lol thanks for getting back!