Bitmoji clock face stuck on preparing to teleport

[ECW1]

Downloaded the Bitmoji watch face and connected it to SnapChat but it won't teleport.  I've kept the watch close and followed the necessary steps.  I disconnected and reconnected the app, restarted my watch, disconnected and reconnected Bitmoji to SnapChat, disconnected and reconnected bluetooth and no success.  I've revoked the watchface until I can get a result on how to solve this issue.  The excitement has officially wore off lol.

Thank you. (Fitbit Sense).

Moderator Edit: Clarified subject and updated label

[Cass78]

Good luck... 😁

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[SunsetRunner]

when you try this, do you see the little preview images of your bitmoji? because if it's just blank there's no use in waiting i noticed 🙈

anyway I tried adding the watch face again after forgetting about it a couple weeks, and randomly it worked! so I'm sending *randomly working*-vibes all your ways 🤭 

[Cass78]

Aw congratulations 🤣 mine goes on then half of it disappear. I will try it later again to see. Delighted for you, hope it keeps working now 🤞😁

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[SunsetRunner]

yes i hope so too!! i like it so much because it's like a mini-me supporting and motivating me and just doing silly things, and i like to update it regularly to match my outfits and looks but everytime i try to update i'm a bit anxious 😂

[petra.dm1971]

Guys! something definitely is happening...after 7 months of not getting it to work your messages made me try..and it works on my Sense now

 

[macfeisty]

i have just been trying it for the last 15 mins and mine isnt working, how did you manage it???

[petra.dm1971]

i didn't do anything differently...not even uninstalling or stuff...just tried again...and it just worked..the last thing i changed was last week...switched from wlan to bluetooth connection only and restarted the watch...but when doing that, it didnt't work...today changed nothing, just thought i'd have another shot..and to my amazement it worked...keep fingers crossed it stays that way 😅

[Cass78]

Mine is working again too. Let's see for how long but 🙄🤣. I just imported it there & its worked. 🙌🤞

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[macfeisty]

how did you get it to work?? I have a samsung and a sense watch, not sure if that makes a difference, i tried it last night mine didnt work.

[Bobmarybart]

Look back to Cass78 jogger. The email is from yesterday. That's the only
person I know that got their's working

Mary

[Bobmarybart]

That happened to my sister as well. Versa 2. As she said it just worked but
now only have the screen works so she changed the clock face.

Mary

[Sammw2ms]

Mine finally worked again! Tip: If you don't see a percentage of progress, it's not working, don't waste your time. I uninstalled and left it alone for two weeks. Came back to it and it worked on the first try. The interface looked slightly different and now there's an option to sync if you change your outfit or something. But it showed the progress of it loading this time as it was teleporting. That didn't happen all the times it failed. Took about 5 minutes and at first, the bitmoji was just a blank outline, but maybe half an hour later after the teleport, the bitmoji was there and it's been fine ever since!

Versa2 and Android

[Rose.A]

I agree, I've had my sense since March and it's never worked. I've tried every single one of the different things people have suggested and nothing worked. Saw more people saying it was working over the last few days and for the first time it worked! When I started installing the Bitmoji clock face I didn't have to turn on the permissions, it was automatically selected and when I clicked to teleport it showed 4% almost immediately. Took 2/3 minutes to complete. 

I didn't do anything different or special. Literally just installed it to see if it would do anything and it started teleporting straight away. 

 

[Wranedrops19]

Thanks for the info!  I'll keep trying. I miss my little Bitmoji doing the day with me. 

[ASweetz]

It seems random.

Just uninstal the clock face and try again. I have a Samsung and the sense and got it working. 

[Rose.A]

I have a sense and a Samsung phone, don't know if that means anything or made any difference?

[macfeisty]

mine just says its connected & preparing to teleport. i removed the clock face and put it back up there, i miss ma wee bitmoji too, but i have also noticed it doesnt tell you what someone has actually typed when i get a snapchat notification, wonder has that got anything to do with it?? My bitmoji & snapchat are connected. i must be missing something.

[SunsetRunner]

I'm so glad it's working for some of us. For everyone who got it working, is it working perfectly? or still glitchy?
Mine is definitely not working 100% and I'm way too scared to re-install. .

[Cass78]

No mine is glitchy, it goes on but my wee woman disappears only her head is OK. Definitely not working right.

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[Wranedrops19]

Seems random indeed. It looks like you and Rose.A have the same phone/watch combo, maybe that's a thing? Lol I have a Sense and a OnePlus, but I'm just going to try here and there and 🤞 I've put so much time into a clock face 🤣🤦🏼‍:female_sign: