Bitmoji clock face stuck on preparing to teleport

[ECW1]

Downloaded the Bitmoji watch face and connected it to SnapChat but it won't teleport.  I've kept the watch close and followed the necessary steps.  I disconnected and reconnected the app, restarted my watch, disconnected and reconnected Bitmoji to SnapChat, disconnected and reconnected bluetooth and no success.  I've revoked the watchface until I can get a result on how to solve this issue.  The excitement has officially wore off lol.

Thank you. (Fitbit Sense).

Moderator Edit: Clarified subject and updated label

[Bobmarybart]

No, no resolution. One person said he Uninstaller his apps, reinstalled
sitting next to his wifi box and it worked.

[Cass78]

Mine still isn't working, tried everything.

Get Outlook for Android<>

[Bobmarybart]

Same here

[Wranedrops19]

I had tried SO many times and spent several hours between three different Sense watches (2 brand new) and lost way too much time on this. BUT today is the day!  I got a new phone (OnePlus 10T 5G) and attempted to change the clock face after I synced my watch to the new phone. It worked immediately. It definitely jumped from preparing to teleport to teleporting within seconds. It did take a min to show up on the watch and I panicked and thought it failed at first, went back and synced the Bitmoji to the watch again, walked around and tried to forget about it while it was teleporting *again* and a few minutes later, it was my Bitmoji face on my watch!  That only took me 9 solid months  

 

[macfeisty]

Lucky u! I'm pleased for you. Wish mine worked 😭

Sent from Samsung Mobile on O2
Get Outlook for Android<>

[Mcmdcuellar]

🤪🤪🤪🤣🤣🤣🤣 good for you!  9 months ?? I still got hope 

[SunsetRunner]

I have the same problem with it showing preparing to teleport and I've been connected for hours because I did not know how long it was supposed to take so I guess I'm just going to have to stop the thing cause apparently it doesn't work.

Mine finally worked after I reset my Versa 3 but I think it still took around 17 minutes or so.

[Bobmarybart]

When it worked last winter, it took about 5-10 minutes at most. 

[5gu]

Good for you! I've been trying since June. I think Fitbit doesn't care about us, otherwise this would've been solved.

[Wranedrops19]

Agreed. I honestly thought it was a waste of time after so long, but then people started posting about getting theirs to work. It only took three watches and a new phone for me. 

Good luck!

[Cajunminion]

It finally worked for me a few days ago. I say give it another try.  It took a minute but it did finally complete the process. You'll know because it will actually make progress.

[macfeisty]

hallelujah my bitmoji is now on my watch face..... yee ha

[Bobmarybart]

Mine pop on in the morning a couple of days ago, I wasn't trying. 🤷‍:female_sign:.
But only half the screen shows, it's pixilated and streaky. I'm going to
change the clock face for a day then change back to bitmoji to see if it
fixes the problem.

[macfeisty]

mine is working fine, maby change the bitmoji clothes and update everything first mine literraly took less than 5 mins to install, i love having it back... good luck.

[Mcmdcuellar]

Good for you !  but for me until fitbit makes it official that it works I will try again .  

[macfeisty]

Dont wait just try it.

[Mcmdcuellar]

I don’t think you would like to know how many times I had tried until now .

[macfeisty]

honestly i was the same as you, but when i saw the post the other day i thought what the hell, im gona try it and belive me it did first thing.. i updated my snapchat and bitmoji, changed the clothes, updated fitbit app then synced watch, clicked watch face pressed settings bang it begun to teleport... im loving it again... let us know how you get on.

[Bobmarybart]

Mine updated overnight about a week ago.. However, the bitmoji screen is
now pixalated, and smeary. Can't read it. I changed screens for a day, put
the bitmoji back on, still an unreadable screen.

Mary

[Mcmdcuellar]

It shouldn’t take that long #1 ,2- I don’t think you have to go to all that trouble update disconnect then connect sync etc etc in order to down load the face still is not been FIX  in my opinion .