Bitmoji clock face stuck on preparing to teleport

[ECW1]

Downloaded the Bitmoji watch face and connected it to SnapChat but it won't teleport.  I've kept the watch close and followed the necessary steps.  I disconnected and reconnected the app, restarted my watch, disconnected and reconnected Bitmoji to SnapChat, disconnected and reconnected bluetooth and no success.  I've revoked the watchface until I can get a result on how to solve this issue.  The excitement has officially wore off lol.

Thank you. (Fitbit Sense).

Moderator Edit: Clarified subject and updated label

[Mcmdcuellar]

I think is the Bitmoji app it never got update again since 2019 

[Mcmdcuellar]

Nop I don’t think they will

[Bobmarybart]

I've been considering a galaxy since I have a Samsung phone. I have stayed
with the fitbit because I belong to a walking challenge group with the
fitbit.

Mary

[ZippyGigglebuns]

No they don't...i was basically told oh well after I received a major run around and that I needed to take it up with ups and when I did it was too late so just not happy with the service at all 

[Bobmarybart]

I'm gladc to hear you got yours mostly working Sent from my Galaxy

[Bobmarybart]

Wow. That long. Sent from my Galaxy

[Bobmarybart]

I was able to update the clothing on my about 6 months ago. Wont work now. Sent from my Galaxy

[SunsetRunner]

Mine is like this. Extremely glitchy. Not the best experience at all! 

[LinlyRobin]

My versa 3 won't do the bitmoji clock face. My regular versa did so much better than this one as well with everything in very disappointed. 

Moderator Edit: Clarified subject

[Switchqueen]

After giving up entirely, and not installing/uninstalling anything new,  I tried selecting the Bitmoji clockface from the Fitbit app today and it worked. Haven’t done anything to fix it after the previous scores of attempts, just tried it in a whim and it worked. Can only suggest you keep trying, folks. Good luck. 

[cococonundrum]

Same experience here. After a Sense update, I tried the face and it teleported and loaded on my watch. It was extremely glitchy, but then I updated my Bitmoji appearance and re-synced and it loaded up. Didn't do anything special because, frankly, I was tired of jumping through hoops to try and get it to work.

[EricVader]

I just got the sense on Saturday and try to uploading the bitmoji clock face but same issue with me It stuck on teleporting and never loads I left it for 2 hours and nothing

[Mistizoom]

Finally got the Bitmoji clock face to work on my new Versa 3 last night. The first time it looked glitchy so I synched a second time and it worked. It did take a few minutes after teleporting was done for the clock face to stop spinning and see the Bitmoji on the watch. I missed it when I "upgraded" from the Versa 2 so I'm glad I got it back.

[Bobmarybart]

Thats a shame. I've been trying for several months. Many of us are having
the problem

Mary

[Mcmdcuellar]

Nothing will happen look the clock face last time was updated back 2020 and the app Bitmoji never does . 

[Bobmarybart]

I have updated my bitmoji 2x in the last year. When I tried again 2 months
ago, nothing. My sister was able to update hers 3 weeks ago.

Mary

[DawnyD765]

I tried to download it yesterday but after 40 minutes preparing teleport’ I gave up.  That was on a sense. 

[Gtic]

it has froze on teleporting 

[LZeeW]

@Gtic   There seems to be a (very) long and ongoing issue with the Bitmoji clock face.  I'm merging your post with that thread in the App Gallery forum.  You can follow moderator updates there.

[Bobmarybart]

I've been trying for a while. Tried all the same. Now it won't alert me to
text messages. 😒

Mary