Can't connect Deezer to my watch

[Smiths9]

Each time I try to connect my deezer to my deezer account it says unexpected error?

This is a brand new watch purchased today I will be returning if this isnt fixed?

Answers Fitbit please? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Smiths9, welcome to the Community Forums. Thanks for sharing the details about the issue you're experiencing with the Deezer app. I understand how you must be feeling. 

I've seen you got in touch with our Support Team after posting here. If you still need help, feel free to update your support case so they can continue to help you. 

[Courtney6]

Hi guys, i usually go on the website without any subscription even just to check the new music and it works. They let me preview the song and all that stuff until 2 days ago.
Now i can't even access the website anymore they tell me to subscribe or to use it on my mobile through the app.

Does it happened to anyone or have you a way to surf through the website?

[MarreFitbit]

Hi there @Courtney6, welcome on board. Thanks for sharing the details about your issue.

For more information about Deezer subscriptions, see deezer.com/offers.

[Srbrouwer]

Did you find the solution?  I’m having the same issue. 

[MarreFitbit · Accepted solution]

Hi there, @Srbrouwer. Welcome to the Community Forums. 

Please plug your watch into the charger. Music downloads automatically when the watch is charging and in range of your Wi-Fi network, or tap the menu icon > Force Sync Now in the Deezer section of the Fitbit app to add the playlists to your watch.

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.