Can’t log in to Uber App

[GarethO]

I’m just setting up a new Versa 3 and having a problem which seems to have cropped up on here several times on here over the years but has been marked as resolved.

When I try to login to Uber from the app, it takes me to a page and prompts me to open on app.  When I agree to that, it takes me to the log in button again ... then back to the web page and so on and on in a loop.

I have uninstalled and reinstalled the app on the phone, I have cleared cookies.

any suggestions?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @GarethO. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with Uber App before reaching out. 

In addition to the steps you've done so far, let's try the following:

- Uninstall and reinstall the Uber app once again.
- Restarted phone, watch and router.
- Make sure that IP was entered correctly and phone is connected to WIFI
- Bluetooth is ON and device is syncing on the app
- Permissions on apps are enabled

[GarethO]

Thanks for this. I have now tried all of these steps and still having the same problem. Is there any other advice?

Sent from my iPhone

[MarreFitbit]

@GarethO Thanks for following the tips and recommendations I suggested above. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.