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Can't log in to the Yo app

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‎12-27-2021 08:25 - last edited on ‎12-28-2021 04:13 by Fitbit Moderator

‎12-27-2021 08:25 - last edited on ‎12-28-2021 04:13 by Fitbit Moderator

Hi all, I have a small disturbing problem :

when I try to login in the yo app on my fitbit sense, from my phone, it goes on Safari, and never ends. I tries with my 5G, my 4G, my wifi, but nothing works, i need help please !!

 

Moderator Edit: Clarified subject

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‎12-28-2021 04:11 - edited ‎09-01-2023 07:45

‎12-28-2021 04:11 - edited ‎09-01-2023 07:45

Hi there, @Paulobleu. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the Yo app. 

If you're having difficulties with the app, see: How do I set up and troubleshoot apps on my Fitbit device?

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-28-2021 04:11 - edited ‎09-01-2023 07:45

‎12-28-2021 04:11 - edited ‎09-01-2023 07:45

Hi there, @Paulobleu. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the Yo app. 

If you're having difficulties with the app, see: How do I set up and troubleshoot apps on my Fitbit device?

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes