help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log in with Spotify on Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-11-2021 19:37 - last edited on ‎11-13-2021 04:32 by Fitbit Moderator

‎11-11-2021 19:37 - last edited on ‎11-13-2021 04:32 by Fitbit Moderator

Why do I only see the message "log into spotify from the fitbit mobile app" how do I fix this. It changed from running beautifully to this message Sunday with daylight savings time

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎11-13-2021 04:33 - edited ‎09-02-2023 07:41

‎11-13-2021 04:33 - edited ‎09-02-2023 07:41

Hi there, @Brisecjam. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. For more information, see How do I control music playing on Spotify? 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎11-13-2021 04:33 - edited ‎09-02-2023 07:41

‎11-13-2021 04:33 - edited ‎09-02-2023 07:41

Hi there, @Brisecjam. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. For more information, see How do I control music playing on Spotify? 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes