Can't log into Uber app (RESOLVED:7/30)

[AlessFitbit]

Fitbit Update: 6/25/19

Hi everyone!

Thanks for stopping by the Community to let us know you're having trouble logging into the Uber app. We've escalated this to our developers so they can take a deeper dive into the problem.

We'll keep you updated in this thread. Stay tuned! 

[AlessFitbit]

Fitbit Update: 7/8/19

Hey everyone!

I merged a few more threads into this one so I could provide you all with an update. We're sorry you're still having trouble logging into the Uber app. Our team of developers is still working on the fix. 

I expect we should have a resolution ready for you all very soon. In the meantime, we do really appreciate your patience. 

[SunsetRunner]

That is the exact same case for me, with the same steps!,

[PaulNovember]

Still not working absolutely useless just keeps going in an infinite loop between login and opening in browser, shame really could be a great app for the Fitbit having no need to get your phone out to order a taxi. 

[Holly93]

Any update on this? It’s bee 3 weeks since you posted it. I’ve jut purchased  a brand new verve and I’ve had so much trouble trying to get Uber to work. When I try to log into the Uber app on my fit bit app it forwards me to https://app-settings.fitbitdevelopercontent.com/simple-redirect.html?error=invalid_scope&state=%7B%2...            It then asks me to “open this page in Fitbit and the whole thing starts again. I’m unable to log in and therefore the app is uselessness on my verve. It seems like quite a few people are having the same issue. Please address 

[Holly93]

W have all tried this many times. It isn’t working it needs fixing from specialists /Fitbits developers please let us know when there’s a proper solution. 

[tecishere]

Was unable to get the Uber app linked to my account.  Just tried reinstalling the Uber app and now it wont even open. Pretty poor.

Edit: now got it to open but still cant link my account. Tried it from an iPhone 7 and iPhone XR. Same. Running version 1.0.10 of the app. 

[PaulNovember]

Looks like Fitbit and there developers are very stumped it’s been nearly a week now since any replies from a moderator 👎👎

[MarreFitbit]

Hey @SunsetRunner, @PaulNovember, @Holly93, and @tecishere! I totally understand how you all feel. As mentioned along this thread, our team of developers is still working on the fix. 

As soon as we have any updates, we'll make sure to keep everyone updated. Your patience and understanding is truly appreciate. 

[crushDENpound]

@AlessFitbit  @MarreFitbit 

Thank you for the update. Is there an ETA on the fix?

Also, this is my first time using the forum and leaving a comment. Would you reply to my message in order to notify me once the fix has been released? Thank you in advance.

[Tommy45m]

Write more details which error apeare when you try to log in

[Holly93]

Lots of people have left details but here they are again. When attempting to log in we are diverted to this webpage https://app-settings.fitbitdevelopercontent.com/simple-redirect.html?error=invalid_scope&state=%7B%2... Which doesn’t allow of to log in. Instead it says “open this page in Fitbit?” If you select “open” you are then reverted back to the Fitbit/Uber page to restart this all over again with no success of actually logging in.

Sent from my iPhone

[PaulNovember]

Most useless app on Fitbit still not working. 

---

@MarreFitbit wrote:

Hey @SunsetRunner, @PaulNovember, @Holly93, and @tecishere! I totally understand how you all feel. As mentioned along this thread, our team of developers is still working on the fix. 

As soon as we have any updates, we'll make sure to keep everyone updated. Your patience and understanding is truly appreciate. 

---

[AlessFitbit]

Fitbit Update: 7/22/19

Hey everyone! Welcome to the Community @crushDENpound 

Our team is still working on the fix for the Uber login issue. We're sorry for any inconvenience this caused. We should have a fix soon, but I don't have an ETA to provide at this moment. 

Please stay tuned for updates. I will announce in this thread once we have fixed this issue. 

[AshishFit07]

I am still facing the same issue when will this b fixed

[FIXITALREADY]

Still waiting for a fix as well. Really disappointed with m

[LGHorn]

How is it that it takes over a month for Fitbit to deploy a fix for a bug in their own app that’s just to complete a login loop issue? Seems like this should be a fairly low effort bug to fix and should be prioritized as it’s blocking functionality of an app that’s still FEATURED on the Fitbit App market! 

Worse still is the fact this this app was released with such a major bug. How was it not caught by QA/QV? Pretty disappointing. 

[WigglesGRN]

Par for the course tbfh, make something work the break it and don't fix it

[PaulNovember]

FFS Fitbit how long do we have to wait this has now become a joke. 

[BenTight]

Hey There! I know you are working on a fix, I've got the same problem as everybody else, I just want to suscribe to get the update!

Trying on with the 1.0.10 version, I have a Ionic and I'm using an Android?

[SunsetRunner]

Just bought an Ionic on prime day. Uber broken, Nest broken, these advertised features are useless. Returning it tomorrow.