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Can't log into Uber

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2021 17:04 - last edited on ‎08-11-2021 18:12 by Fitbit Moderator

‎08-11-2021 17:04 - last edited on ‎08-11-2021 18:12 by Fitbit Moderator

I downloaded Uber app on my Versa 3, but I can’t connect it. Does anyone knows about it?

Thanks,

Cece

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎08-11-2021 18:13

‎08-11-2021 18:13

Hi there, @CeceMai. Welcome to the Community Forums. 

 

If you haven't done so yet, I'd recommend trying the following steps:

 

- Uninstall and reinstall the  Uber app

- Restarted phone, watch and router

-  Make sure that IP was entered correctly and phone is connected to WIFI

- Bluetooth is ON and device is syncing on the app

- Permissions on apps are enabled

 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎08-12-2021 16:47

In response to MarreFitbit

‎08-12-2021 16:47

I tried it too many times. I tried to log the Uber account in the Fitbit app then it sent me to a blank webpage. Please help me 😞

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‎08-13-2021 04:50

In response to CeceMai

‎08-13-2021 04:50

Hi there, @CeceMai. Welcome to the Community Forums. 

 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎08-22-2021 16:18

In response to MarreFitbit

‎08-22-2021 16:18

While this may have been solved 2 years ago, it certainly isn't working in 2021. Too many have asked about logging in and there doesn't seem to be a solution or response from the developer. Any suggestions? ideas? Yes, all the standard steps have been done!

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