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Can't log into my Fitbit account

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‎10-13-2023 05:33 - last edited on ‎10-13-2023 06:09 by Fitbit Moderator

‎10-13-2023 05:33 - last edited on ‎10-13-2023 06:09 by Fitbit Moderator

App won't let me log in

Moderator Edit: Clarified subject

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‎10-13-2023 06:14 - edited ‎10-13-2023 06:14

‎10-13-2023 06:14 - edited ‎10-13-2023 06:14

Hi there, @HillaHelmi. Welcome to the Fitbit Community Forums. 

Please note we've been informed that there are some factors affecting the correct functionality of the Fitbit app at the moment. Our team is already working on a solution.

We suggest you try syncing again in a couple of hours. Bear in mind that Fitbit device stores data and you will be able to sync it to the app later on. 

Thank you so much for your understanding. 

Maria | Community Moderator, Fitbit


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‎10-15-2023 10:30

In response to MarreFitbit

‎10-15-2023 10:30

Hello,

It's been a few days and theres been no progres? 

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