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Clock wrong

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‎06-28-2021 07:30

‎06-28-2021 07:30

Watch died so I charged it back up and now it won't tell the correct date or time. How can I fix this?

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‎06-28-2021 12:24 - edited ‎08-28-2023 05:25

‎06-28-2021 12:24 - edited ‎08-28-2023 05:25

Hi there @ShelleyJCrab, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 3.

Keep in mind that your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

I've moved your post to the Versa 3 board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-28-2021 12:24 - edited ‎08-28-2023 05:25

‎06-28-2021 12:24 - edited ‎08-28-2023 05:25

Hi there @ShelleyJCrab, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 3.

Keep in mind that your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

I've moved your post to the Versa 3 board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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