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Deezer app stopped working on Fitbit devices

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‎10-01-2021 07:58 - last edited on ‎10-04-2021 10:16 by Fitbit Moderator

‎10-01-2021 07:58 - last edited on ‎10-04-2021 10:16 by Fitbit Moderator

I left my Apple Watch at home and bought this at the airport. I’ve spent hours trying to get Deezer to work.   What am I supposed to do it’s just stuck at 0%

 

Moderator Edit: Clarified subject, updated label and word choice

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101 REPLIES 101

‎11-02-2021 19:56

In response to UrbanGorilla

‎11-02-2021 19:56

Yup, able to sync!! Thank you Fitbit and Deezer!!

Sent from my iPhone
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‎11-05-2021 14:09 - last edited on ‎11-02-2023 03:22 by Fitbit Moderator

In response to Andoo

‎11-05-2021 14:09 - last edited on ‎11-02-2023 03:22 by Fitbit Moderator

Hi everyone! 

Versa 3/Sense: Users please update to the latest FW version (OS5.3) when this is available. This issue should be resolved. 

Versa/Versa 2/Ionic: We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

Thank you for your patience and keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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