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Error: "Oops looks like there is no Internet connection"

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‎09-19-2023 01:49 - last edited on ‎01-24-2024 09:56 by Fitbit Moderator

‎09-19-2023 01:49 - last edited on ‎01-24-2024 09:56 by Fitbit Moderator

When i click onto spotifiy i get an error message that says "oops there is no internet connection" even though my watch is synced


Moderator Edit: Clarified subject

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‎09-19-2023 04:06

‎09-19-2023 04:06

Hi there, @NeatLit. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the error message you're getting on your Versa 2.

The "Oops no internet connection" issue can be caused by the use of the following on your phone:

  • VPN
  • AdBlock software
  • Security software
  • Private DNS

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎09-19-2023 04:06

‎09-19-2023 04:06

Hi there, @NeatLit. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the error message you're getting on your Versa 2.

The "Oops no internet connection" issue can be caused by the use of the following on your phone:

  • VPN
  • AdBlock software
  • Security software
  • Private DNS

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes