FitBit App won't sink and page is white

[CBMihan]

Anyone else having issues with the FitBit app? When I open it, I get a white page that is blank...

[Shae_Bilston]

Yeah me too. I was wondering what to do about it. I hope it gets sorted soon. I'm glad to hear it's not just me. 

[Sfquilts]

Same for both my husband and I 

[SARunnerGirl]

Mine and my BF's are the same.....not syncing and App page is completely white when trying to open.

[Misty75]

Mine hasn't worked all day.  I downloaded the update and now the app won't even open.  I get a white screen or the Fitbit dashboard shows up for 2 seconds and then closes right away.  Please advise.

[gogoboat]

Same for me.  It hasn’t come up all day.  First tried at 8:00 a.m.  it is now 8:50 p.m. and still nothing but the white screen

[Cintiap]

Yep, sounds like it’s not just mine. And we have no answer. More than 24h already with s blank app. 

[Bnancib]

Mine is just white. 

[Sherri48]

I’m having the same problem. 2 days now. 

[SunsetRunner]

I am having the same issues, so happy to hear that it is just not me. Hope we get some answers soon... I need to track all of my exercises ...... My dashboard does not sink either all of the time 😞

[CBMihan]

I ended up chatting with Customer Support and they got it working again. 

[Scorpio56]

I've just had a 'chat' with Fitbit support and it's all working now.

[Cintiap]

I think we will need to individually contact the support team, because my one didn’t get back to work at all

Cintia, Sent from phone

[CBMihan]

I did tell them that a lot of other people were having the same issue.... 

[Bnancib]

Me too. Had to uninstall the app and reinstall

Sent from my iPhone

[ldsn]

Did you get this fixed? I deleted the app and reinstalled it and it works now. 
I have a One and had to plug it into the computer to get it to sync. 

[fiveheads]

This is day 3 of white screen.   Any replies or fixes known yet???  I’ve done the WiFi off on deal phone off on etc.  no change.    Frustrating really! 

[fiveheads]

Did you lose all your previously entered data? 

[Bnancib]

I uninstalled the app, then reinstalled. Had to do an update. It worked and it kept all my previous data.

Sent from my iPad

[Cintiap]

Reinstall you app. That works. Delete the app and install it again. 😊

Cintia, Sent from phone