help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App Gallery keeps saying "oops, no internet connection"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2022 07:21 - last edited on ‎10-19-2022 10:26 by Fitbit Moderator

‎03-19-2022 07:21 - last edited on ‎10-19-2022 10:26 by Fitbit Moderator

Hello there. 
Recently, the fitibt app has constantly been saying, "oops, no internet connected" in the app gallery but my internet is connected and I have tested. My fitbit is able to sync though.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎03-19-2022 07:55

‎03-19-2022 07:55

HI @tser  - have a look here No internet connection while your phone may be connected to the internet fine new versions of the Fitbit App may have additional requirements now.

Author | ch, passion for improvement.

Best Answer