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Had to upgrade to Win11 now my fitbit is useless without the desktop app!

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‎01-23-2025 19:52

‎01-23-2025 19:52

I had to upgrade to Win11 with 10 being done later this year now my Fitbit is useless without the desktop app because I don't own a fancy cell phone! Now I can't track my sleep or anything!

I won't spend money on a fancy phone when I  have a landline that works just fine! The flip phone I do have I only spend $5 a month on and use it for emergencies! 

Why do companies fix things that are not broken? 

 

I have a 1st generation fitbit inspire HR

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5 REPLIES 5

‎01-24-2025 05:55

‎01-24-2025 05:55

HI @Noire7 - Google removed support for the Windows app, meaning it can no longer be installed. The browse version is also no longer available. Phone app support for older phones has also been removed.

There are posts in the product feedback forum on this but it obviously won't change the decisions already made by Google with decommissioning Fitbit.

Author | ch, passion for improvement.

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‎01-27-2025 14:42 - edited ‎01-27-2025 14:42

In response to Guy_

‎01-27-2025 14:42 - edited ‎01-27-2025 14:42

well that sucks then, guess I just have a fancy watch now $()_$#)$!

all you companies need to stop fixing things that ARE NOT BROKEN in the first place!

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‎02-07-2025 06:21 - edited ‎02-11-2025 15:01

In response to Noire7

‎02-07-2025 06:21 - edited ‎02-11-2025 15:01

Although the Fitbit desktop app for Windows is no longer maintained, you can still access some features through the Fitbit website.

192.168.100.1 192.168.1.1

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‎02-08-2025 13:40

In response to avensis18

‎02-08-2025 13:40

@avensis18   Anything that you can access at fitbit.com is a read only page.  All links have been disabled.  You must have a compatible Android/iOS smartphone/tablet to sync to the Fitbit app. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-08-2025 21:07

In response to LZeeW

‎02-08-2025 21:07

yeah it sucks all around because with my Fitbit I was able to sync everything to my employer's app that we do stuff on every year for points the points turn into money and since our health insurance pays 90% of our medical bills the points we get that turns into money would pay for our medical of the 10% that the insurance wouldn't cover, so it was nice on long work days of 12+ hours to have everything sync instead of manually enter everything.

I know many who use this feature and for fitbit to take away this feature they just screwd a ton of people, you can bet I will never buy a fitbit again EVER

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