How to add 2 devices to my Fitbit App? A Luxe and a Versa 2

[susan411]

I have a Versa 2 on my Fitbit App. I want to add a Luxe as well. How can I do it? It doesn't seem to want to add the Luxe, it wants me to switch them. I want both in the account. Suggestions?

susan411

[SteveH · Accepted solution]

Although Fitbits support multiple trackers connected to an account, there are restrictions, the main one being:

"Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time."

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1715.htm

Unfortunately, there isn't a way round this.

[susan411]

Thank you for your input.
Susan 411

[eilgav]

Hi SteveH,

What about a Luxe and an Alta in the same account? Is that possible? I seem to be having trouble adding my new Luxe to me existing Android App account that has my current Alta data in it.

Thank you!!

[SteveH]

According to that help file an Alta and a Luxe should be ok. What problems are you getting?

[eilgav]

It just wouldn't connect to Bluetooth after repeated attempts including rebooting phone, Fitbit, etc. Then all of a sudden after about the 30th time it worked! I think it knew I sent a message out to the support forum and wanted to make me look bad! LOL 

Thanks for the help. I meant to reply and say I got it to work but it was late and I must have gotten distracted playing with my new Fitbit!

Again, thank you for your help!