04-04-2018 12:40
04-04-2018 12:40
Who released this app. It’s nonsense.... it’s embarrassing.
SMOKE TEST APP 123
Answered! Go to the Best Answer.
04-16-2018 12:09 - edited 08-17-2023 04:46
04-16-2018 12:09 - edited 08-17-2023 04:46
Hey there @jpmaxwell @mtstaffa, thanks for stopping by! For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations.
To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.
Rest assure we are working to deliver better options to our users, so once again thank you for your feedback as this help us to continue our work.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-05-2018 06:11
04-05-2018 06:11
I can't find it. Maybe it got removed?
04-05-2018 06:34
04-05-2018 06:34
04-16-2018 12:09 - edited 08-17-2023 04:46
04-16-2018 12:09 - edited 08-17-2023 04:46
Hey there @jpmaxwell @mtstaffa, thanks for stopping by! For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations.
To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.
Rest assure we are working to deliver better options to our users, so once again thank you for your feedback as this help us to continue our work.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-19-2018 22:37
04-19-2018 22:37
3rd world support from Fitbit re Surfline app not working.
fitbit lift your game seriously quality testing of product is your job not the end user
aka the customer you num nuts
04-20-2018 07:44 - edited 10-19-2023 05:37
04-20-2018 07:44 - edited 10-19-2023 05:37
Hey there @Nothappyjan01, thanks for stopping by! Are you having issues only with Surfline app? Have you tried to install a different app to see if you get any trouble?
Some apps require certain permissions in order to work properly, such as access to the internet or the ability to run in the background. Review these requested permissions and tap or click Install to add the app to your watch. Note that some permissions can cause your phone to use more data. If you decide at a later time that you don’t want an app to have certain permissions, you can adjust these permissions later.
To see these steps in action, watch the following video:
If the issue persists, I'd like you to please send me screen shots of the error you're getting so I can go from there.
Give this a go and let me know the outcome!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...