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Leaderboard App Not Updating

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‎05-08-2018 05:45 - last edited on ‎05-15-2018 06:54 by Moderator Alum

‎05-08-2018 05:45 - last edited on ‎05-15-2018 06:54 by Moderator Alum

I cannot get my Versa to update the leaderboard app weekly. 

Is there a website for this app?

i have an Iphone

 

Moderator Edit: Updated Subject for Clarity

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‎05-15-2018 06:53

‎05-15-2018 06:53

@Ladimoo Welcome to the Fitbit Community! Thanks for posting your question regarding the Leaderboard app situation of not updating.

 

Whenever you sync your Versa, do you see any changes on the leaderboard app? How often is it updating?

 

Something you could try is removing the app from your watch and then downloading the app again.

 

Also, the leaderboard you see on that app is the same leaderboard you see on the Fitbit app. You can check it there as well. If you want to check the leaderboard on a website; please go to Fitbit.com and log in to your account. You will be able to see your leaderboard there as well.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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