On Feb 17th, my app stopped working, and I needed to re-sign in. My password failed and every attempt to re-set my password failed. When I reached out to the help center, they said I had converted to Google. I said no I did not. Long story short, the account was hacked, the password changed and moved to Google. It's March 6th and I still do not have access. Fitbit says they have "escalated" the issue and a special team is looking into it. What could they still be "looking into"? It's not my Gmail. Why can't fitbit change the email & password? This is not rocket science!
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