help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit won’t update some exercise classes I do

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2023 13:42

‎06-17-2023 13:42

I can not get my Fitbit to track my aqua aerobics class and my regular aerobics class

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-20-2023 12:35

‎06-20-2023 12:35

@DHN , A warm welcome to the Community! Thank you for your message. 

Aqua aerobics, cannot be tracked with any Fitbit at this time. 
Aerobics can be automatic recognized by your Fitbit. 

There can be various reasons why your activities were not recorded or recognized.
For example, the activity is not fully recognized by your movement patterns.
You paused for more than 30 seconds during the first few minutes, so the tracker might "think" the exercise was over.

I recommend restarting your tracker and setting different start times for activities. For example, set it to 10 minutes for a walk, 15 for a run, 20 for an outdoor bike ride, etc., and/or ignoring the activities you don't use.

You can find the instructions for this here.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes