I recently purchased a Fitbit Versa Special Edition but the nest app will not work.
I have an android phone: LG Stylo 3
This is what happening:
- I installed the App and gave it full permissions
- Using the app settings I log in on my nest account
- I can open the app on my Versa and it finds my Nest thermostat and it shows the current temperature and humidity.
- The problem occurs when I try to adjust the temperature: it shows that it has changed on the app but nothing happens on the thermostat, Is like the command never reaches the nest thermostat.
This is what I have done so far to troubleshoot the problem:
- I checked the Nest App on my phone under the "work with nest" section and it shows the Fitbit has permissions to connect to my Nest Account.
- I verified that the Nest thermostat was not on Eco mode or in cool/heat mode. The Nest was on cool mode.
- I removed the application from my watch, removed the permissions from my Nest app for Fitbit on my phone.
- I re-installed the application on my Versa and re-logon on my nest account from the watch app
- I then verified that the Fitbit was allowed on my Nest app on my phone and try again from my watch with the same result:
- I can open the app on my Versa, I can see the Name of my Thermostat, It's in Home Mode, I press "View All thermostats" and I can see the current temperature, the Up and Down arrows, and the current Humidity. But If I change the temperature using the arrows, is show the new temperature on the watch BUT nothing happens on the actual thermostat, it never changes.
- I have Alexa on my house and I can control the thermostat with Alexa commands with no problem.
- I can also control the Nest from the App on my Phone.
Moderator edit: updated subject for clarity
