Some Clock Faces lock Today settings

[sapeur3873]

hello, 

i need some information from fitbit.

why some clock face can give trouble to have some good information in the today application on the Watch.

i explain:

since the last update 3.0; i had a clock face and some trouble to have all information on the today app.

after a help of this forum, they advice to try to change clock, and to update again.

i install a fitbit clock face, and miracle, the today app update correctly...

what we should change in the clock face clode for avoid this???

thank for help 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hey there @sapeur3873, thanks for stopping by! The clock faces that are causing to lock the Today app, are Third-Party ones?

With third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations or to ask about any trouble the app is causing. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Let me know if there's anything else I may assist you with.

[sapeur3873]

I m the devloper of this clock…
And i don t understand, what is wrong

Envoyé de mon appareil Windows 10

[sapeur3873]

something maybe change with the new firmware… but we Don't know what!!!

i update the clock with new sdk, test it… seems ok… what could happen that block the today app.…?????