07-09-2019
15:36
- last edited on
07-10-2019
17:01
by
RicardoFitbit
07-09-2019
15:36
- last edited on
07-10-2019
17:01
by
RicardoFitbit
So in the Fitbit app under “apps” there is a new SUP Standup Paddleboard app we can add to Ionic. All well n good except after paddle boarding all that shows is an “aerobic exercise” in Fitbit app. No SUP designation. Why allow a new app without adding designation for SUP?
And no individual exercises sync with MFP exceptbfor what is on their precious little list. I am about to jump to the dark side to Apple.
Moderator edit: Subject for clarity
07-10-2019 17:00 - edited 07-10-2019 17:02
07-10-2019 17:00 - edited 07-10-2019 17:02
Hello @SunsetRunner thanks for bringing this to my attention, it's nice to see you again participating in the Community Forums.
I would like to let you know that we are always striving to improve the Fitbit experience with our products and services. Therefore, we appreciate all of the input we receive from our users here in the Community Forums because this information help us to evaluate our procedures. Thank you for the feedback provided about the Standup Paddleboard app and your patience with this situation, note that we will investigate further this situation.
Regarding the situation with MyFitnessPal, can you please let me know which exercises didn't sync and when was the first time you experienced this? Also, how many times since then?
Looking forward to your reply, let me know if you have any additional questions. By the way, I've moved your post to the App Gallery board.
07-10-2019 17:16
07-10-2019 17:16
SUP always records as “walking” in Fitbit app
when I use Strava to log SUP that doesn’t sync at all to Fitbit and we always have to carry our phone in water because you can’t record from Strava app
in order for Ionic to recognize my SUP activity I have to log it as bicycle;
when I choose Pilates, it shows in Fitbit app correctly but won’t sync at all with MFP. If I log it separate in MFP then it backward syncs again to Fitbit and double my calorie burn
This all makes me exhausted and thinking of Apple Watch.
07-11-2019 15:37
07-11-2019 15:37
Did you see my replay? (I might have posted it wrong)
07-17-2019 07:36
07-17-2019 07:36
Any exercise that is not on my “favorites list” will not sync. Like Pilates, surfing, kayaking etc.