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Starbucks card number won't sync to my watch

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‎05-20-2019 03:16 - last edited on ‎02-15-2021 10:39 by Fitbit Moderator

‎05-20-2019 03:16 - last edited on ‎02-15-2021 10:39 by Fitbit Moderator

I've entered the Starbucks card number into the Starbucks app in the Fitbit app and I have hit save. After the phone app and versa sync the Starbucks app on the versa says "No Starbucks Card". Everything seemed to be setup correctly. I don't understand what I am missing. Any help would be appreciated. Thanks. 

 

Moderator Edit: Clarified subject

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‎05-20-2019 10:44

‎05-20-2019 10:44

Hello @Kruunk83 thre Fitbit card will not be sent to the Versa Starbuck app during a sync of the tracker.

After setting up the card, the Fitbit app has been notified to load the data into the Starbucks app. This sometimes may take up to a minute. 

Im not sure if forcing a sync may have interrupted the process of loading the card number.

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