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Surfline App using Facebook to sing in

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‎06-14-2019 12:54 - last edited on ‎02-15-2021 10:43 by Fitbit Moderator

‎06-14-2019 12:54 - last edited on ‎02-15-2021 10:43 by Fitbit Moderator

I wanted to download the Surfline app and use it on my Fitbit, but when I created my Surfline account I used Facebook to log in. Now I can't log in on my Fitbit because I don't know the Surfline password. I thought it would be my FB password, but nope. Any one have any ideas on how to go about rectifying this? I even deleted my Surfline account and tried to sign up again without FB, but it says my email is already in use. Bummer.

 

 

Moderator Edit: Clarified subject

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‎06-14-2019 14:34

‎06-14-2019 14:34

Normally when someone logs into a website using a third party website the user still has to create an account on the website. Then this account is then linked to the third party account. 

Since it says that an account with your email already exist, this means that you never delegated your account. 

I would choose the I forgot password option. 

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