Unable to connect Fitbit with Bitmoji and Snapchat

[MyroslavaBune]

I have everything connected: bitmoji to snapchat, snapchat to fitbit... but yet fitbit clock face setting says its disconnected... Help!

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @MyroslavaBune. It's nice to have you on board!

I'm sorry that you aren't able to connect the Bitmoji to Fitbit, and thanks for your efforts while working on this. Let me help you out! Although they're connected, please give a try to the following steps to revoke the access:

1. Go to fitbit.com dashboard and log in to your account.
2. Click on the gear in the upper right corner, and click on "Settings" from the drop-down menu.
3. Select "Applications" on the left side.
4. Under Snapchat, click on "Revoke Access".

Once that is done, verify that the Fitbit app is updated to the latest version, and try installing the Bitmoji clock face one more time with the steps below:

1. Connect your Snapchat and Bitmoji accounts. For instructions, check this link.
2. After the accounts are connected, go to your phone's settings.
3. Tap on Apps > Fitbit > and allow app settings and unknown apps.
4. Then open the Fitbit app, tap the profile's icon and then your Fitbit device's icon.
5. Tap Clock Faces > All Clocks.
6. Tap the magnifying glass icon and search for Bitmoji.
7. In the results, tap the Bitmoji clock face result > Select > Install.
8. After the clock face installs, tap Settings.
9. In the Snapchat Connection section, tap Connect.
10. Follow the on-screen instructions to log in to your Snapchat account and connect it to Fitbit.

By the way, I've moved your post to the App Gallery so you can receive more related responses about this situation. 

Let me know how it goes.

[MyroslavaBune]

Thank you for your response.
It looks like I do not have the app in my settings here under the
dashboard. Please help me understanding what am I missing... thank you