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Upcoming app will not connect to google account

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‎11-23-2018 07:39

‎11-23-2018 07:39

When I go to settings and try to log into my google account, it lets me log-in but when I hit the allow button it goes back to the app settings screen and I'm not logged in, and my fitbit versa upcoming app still isn't displaying any calendar apps. It just says "please log in.''

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‎11-23-2018 20:35

‎11-23-2018 20:35

@Question123 Again, seems like the app needs an update. Could it be that you're running the newest Fitbit firmware (2.2)? Many apps are not compatible yet. They are slowly being updated by their respective developers. Please contact the developer of this app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-23-2018 20:35

‎11-23-2018 20:35

@Question123 Again, seems like the app needs an update. Could it be that you're running the newest Fitbit firmware (2.2)? Many apps are not compatible yet. They are slowly being updated by their respective developers. Please contact the developer of this app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-24-2018 11:04

In response to Marrrmaduke

‎11-24-2018 11:04

I do have the 2.2 firmware. I bet you're right. I will contact the developer and if I find anything out I will post again. Thanks for the advice!

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‎11-24-2018 17:43

In response to Question123

‎11-24-2018 17:43

@Question123 Yes, that's the issue. Many 3rd party apps and clockfaces are not compatible with that sdk. Once they're updated, they should work just fine. Good luck! 😄

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-26-2018 03:44

In response to Marrrmaduke

‎11-26-2018 03:44

Welcome to the Fitbit Community @Question123! I've seen that you chatted with our Customer Support team recently. Hope the information provided has been of help to resolve your inquiry about logging to your google account. 

 

Thanks a lot for you input @Marrrmaduke! Robot Very Happy

 

We'll be around if you need further assistance! 

Maria | Community Moderator, Fitbit


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