help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa - Thexa watch face doesn't vibrate for notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-06-2018 07:11 - last edited on ‎12-06-2018 08:22 by Fitbit Moderator

‎12-06-2018 07:11 - last edited on ‎12-06-2018 08:22 by Fitbit Moderator

Last night I switched to the Thexa watch face on my versa. I love the look. The problem is my watch no longer vibrates for notifications and when I tilt my wrist up the screen does not come on. I have to tap on it or press the left button on the watch. Are these actions independent of the watch faces you use? I thought they would be a global setting on the watch.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-06-2018 08:14

‎12-06-2018 08:14

Switched back to the default watch face, realized it wasn't working there either. A quick search found my answer:

 

https://community.fitbit.com/t5/Versa/Vibration-not-working-for-text-call-notifications/m-p/2731674/...

 

TLDR; I guess at some point I had held down the left side button and turned everything off. All is good now.

Best Answer
0 Votes

‎12-06-2018 08:26

In response to AtomicHotrod

‎12-06-2018 08:26

Welcome on board @AtomicHotrod, it's nice to see you around the forums! I'm glad to hear that you were able to sort this out after restarting your Versa. 

 

In case someone else jumps in here facing the same inconvenience, I'd recommend switching to a different clock face or restarting the watch by following the steps in this article: How do I restart my Fitbit device?

 

Happy stepping, I'll be around if you need further assistance! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes