help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa: Walgreens app showing more points and reward $$ than Walgreens website

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2018 23:17

‎04-24-2018 23:17

I have uninstalled and reinstalled the app several times. The rewards phone number and account is configured properly and displaying info. It's higher $$ than what the actual Walgreens rewards site says I have.

 

How can I force the app to resync and match the Walgreens website?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-25-2018 20:26

‎04-25-2018 20:26

I called Walgreens and validated the points and $$ showeri on the Walgreens Fitbit app are incorrect. Turns out I had two rewards accounts. Walgreens merged my accounts but the app still reports too high. 

 

Any thoughts??

Best Answer
0 Votes