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Weather app is not updating on my Versa

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A few days ago I noticed the weather not updating.  When I click on my weather app,  it says sync the fitbit mobile app to update.  So I sync the app and it does not update.  I checked my location services,  I restarted my phone,  I even restarted my fitbit.  It won't let me uninstall and reinstall.  Can anyone help?

 

Moderator Edit: Clarified subject

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120 REPLIES 120
Finally got mine working but I do have to sync it every day.

Sent from my iPad
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Same problem here on android 

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How do I show temperatures in Fahrenheit on my Versa?

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enable the application to have your location always instead of while using the app in the settings, it fixes everything in 2.5

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I'm having the same issue. On Android 10 with latest Fitbit app and Versa Lite firmware. 

 

Pretty irritating 

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After the last sync and update of my Versa, not only did the Weather app stop working, I can't find the apps at all now on my dashboard. I'm really frustrated. Why does it have to be this difficult to update a watchface? An Apple watch may be in my future. 

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I have tried all of the suggested fixes for weather app on this site and none work. When I tap the weather icon on my watch I get a long list of error messages such as : 

cannot find file meteo_data.json

8.51.32 mem.

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My weather app stopped working for no apparent reason. I tried All the typically useless Fitbit support told me to do. So frustrating dealing with them. Anyway, I finally thought to do the following and it started working. I hope it lasts.

 

Go into Settings in the weather app on the phone.
Turn all permissions off.

Force a sync.

Turn all the permissions on.

 

Moderator Edit: Word choice

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I can’t remember what I did, but found outside postings. One of the suggestions worked. My next app wrist device will not be a Fitbit.

Sent from my iPhone
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Your suggestion worked for the weather app thank you for info. However, I still can’t get the weather reported on the clock face directly after the last update. Fitbit customer support is very

poor. 

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With Samsung technologies help i was able to get my Versa weather app working properly. Sent from my Samsung Galaxy smartphone.
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I'm having this exact same issue, using Android with my brand new Versa 2 (with all the updates installed). I have All-Day Sync on right now. I tried disabling all the permissions, syncing, and then re-enabling them (and syncing again). It knows where I am because it shows the city name, but it doesn't show any weather data. It just says "Sync the Fitbit mobile app to update". The app says it synced "moments ago". That this bug has been going on for so long without being addressed is shockingly bad. This is something that should just work, straight out the box.

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I have given up trying to get weather on my clock face after trying all the FITBIT suggestions which haven’t worked. Now I’m experiencing the need to manually sync my watch every day although it’s set on all day sync. My watch is just one more aggravation away from ending up in circular file.

Sent from my iPhone
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I am having the same problem  Can someone please tell me how to fix this Thankyou

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My weather app stopped working yesterday.  It looks like my Versa Lite is syncing everything else. I’ve tried various suggestions in this forum and another topic forum. Nothing is working. 

I have had this watch three months and am rather disappointed at all the glitches. 

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My weather app has stopped working also I can find no answer that will
help me correct it.. I will not recommend the Fitbit Versa Lite to anyone
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Is anyone going to answer this??????  I have now tried force closing the Fitbit app and restarting. Another topic said to do that. 

of course, it didn’t work. NOTHING WORKS!!

 

if I had known all this three months ago, I never would have bought this Fitbit. There’s always a glitch!!  ALWAYS!  

someone said they had deleted the weather app and reinstalled it, but I don’t see how to do that. I do not have an uninstall option. How do I do that?  Or anything else that will fix this latest problem. 

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Go online with the fitbit app. It will show you how to reset it.Sent from my Samsung Galaxy smartphone.
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Sent from Mail for Windows 10
Try this. It worked for me. Go to settings. Click on Bluetooth and turn it off and on. Try to synch again. Hopefully this works. This is a cantankerous watch. Not sure I would ever get another Fitbit.
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Hello- my weather was not working either. It said I had to sync with the app. I followed all of your prescribed steps. Nothing worked. I then went and added a city. The weather DID display for that city. However, I wanted to go back to using “current location.” So I deleted that city and synced the device. Now, the app still displays with that city weather even though it isn’t even listed under my app settings. I restarted my Fitbit. Synced at least 10 times. Nothing has worked. Honestly, since getting this versa I have had constant little software issues like this. Very frustrating. 

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