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Weather app isn't updating on my Sense 2

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‎03-22-2023 04:51 - last edited on ‎03-24-2023 05:36 by Fitbit Moderator

‎03-22-2023 04:51 - last edited on ‎03-24-2023 05:36 by Fitbit Moderator

Just recently purchased and received the Sense 2.

However, I'm noticing the Weather tile continually says "No data. Try to sync to mobile" even though I'm actively receiving notifications from my phone.

Anyone else have this issue and/or know how to correct it?

 

 

Moderator Edit: Clarified subject

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‎03-24-2023 05:41 - edited ‎06-19-2023 06:37

‎03-24-2023 05:41 - edited ‎06-19-2023 06:37

Hi there, @ichisdeno. Welcome to the forums. Thanks for the details provided in your post. 

As a first approach, please double check that your Sense 2 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

Once the above has been verified, please check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-24-2023 05:41 - edited ‎06-19-2023 06:37

‎03-24-2023 05:41 - edited ‎06-19-2023 06:37

Hi there, @ichisdeno. Welcome to the forums. Thanks for the details provided in your post. 

As a first approach, please double check that your Sense 2 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

Once the above has been verified, please check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes