help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weather app won't stay updated on my Versa 3

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-04-2022 17:47 - last edited on ‎04-05-2022 05:26 by Fitbit Moderator

‎04-04-2022 17:47 - last edited on ‎04-05-2022 05:26 by Fitbit Moderator

I just received the versa 3 and so far everything seems to be working well, however, when my screen closes for even just a couple of seconds the weather app goes away and I get "no local location" and I have entered and re-entered the locations several times.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-05-2022 05:28

In response to Guy_

‎04-05-2022 05:28

Hi there, @marieglasser. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with the Weather app. 

 

If the weather doesn't update, check the following settings:

 

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app.

 

I've moved your post to the Fitbit App Gallery board for organization purposes.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎04-04-2022 22:56

‎04-04-2022 22:56

Hi @marieglasser - it may work better to not enter a location and use current location instead.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎04-05-2022 05:28

In response to Guy_

‎04-05-2022 05:28

Hi there, @marieglasser. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with the Weather app. 

 

If the weather doesn't update, check the following settings:

 

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app.

 

I've moved your post to the Fitbit App Gallery board for organization purposes.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes