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Weather app won't update on my Fitbit device

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‎11-22-2021 13:47 - last edited on ‎12-02-2021 04:21 by Fitbit Moderator

‎11-22-2021 13:47 - last edited on ‎12-02-2021 04:21 by Fitbit Moderator

When I go to the gallery and choose weather.. the settings says there's no internet connection. I can not get the weather units to change. 

 

Moderator Edit: Clarified subject

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‎12-02-2021 04:26 - edited ‎02-14-2024 03:30

‎12-02-2021 04:26 - edited ‎02-14-2024 03:30

Hi there, @Charimone. Welcome to the Community Forums. 

I'd recommend logging out/logging back to the Fitbit app and try again to change the Temperature Units by following these steps:

To change the units used for the temperature in the Weather app:

  1. In the Fitbit app, tap the Today tab > your profile picture > your device image > Gallery > Weather. You might need to swipe up to find the app.
  2. Tap Settings.
  3. In the Temperature Unit section, tap Units and choose the unit you want to use.

Also, keep in mind that if the weather doesn't update, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-02-2021 04:26 - edited ‎02-14-2024 03:30

‎12-02-2021 04:26 - edited ‎02-14-2024 03:30

Hi there, @Charimone. Welcome to the Community Forums. 

I'd recommend logging out/logging back to the Fitbit app and try again to change the Temperature Units by following these steps:

To change the units used for the temperature in the Weather app:

  1. In the Fitbit app, tap the Today tab > your profile picture > your device image > Gallery > Weather. You might need to swipe up to find the app.
  2. Tap Settings.
  3. In the Temperature Unit section, tap Units and choose the unit you want to use.

Also, keep in mind that if the weather doesn't update, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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