help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weather app won't update on my Versa 3

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2023 16:50 - last edited on ‎02-15-2023 04:19 by Fitbit Moderator

‎01-13-2023 16:50 - last edited on ‎02-15-2023 04:19 by Fitbit Moderator

Can someone please help, i've tried a force reset on the watch, uninstalled the fitbit app, restarted my phone.

 

 

IMG20230113195717.jpg

 

 

Moderator Edit: Clarified subject & Labels

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-14-2023 04:49 - edited ‎06-13-2023 10:01

‎01-14-2023 04:49 - edited ‎06-13-2023 10:01

Hi there, @Sebbyy. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out and for the image attached. 

If the weather is still not updating please check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

Last but not least, may I know what kind of issues you were having with your Versa 3? Did you manage to solve them? Were they syncing issues? 

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-14-2023 04:49 - edited ‎06-13-2023 10:01

‎01-14-2023 04:49 - edited ‎06-13-2023 10:01

Hi there, @Sebbyy. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out and for the image attached. 

If the weather is still not updating please check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

Last but not least, may I know what kind of issues you were having with your Versa 3? Did you manage to solve them? Were they syncing issues? 

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes