04-20-2018
10:07
- last edited on
08-16-2018
16:43
by
MattFitbit
04-20-2018
10:07
- last edited on
08-16-2018
16:43
by
MattFitbit
My weather app on the versa itself works just fine, but for any clock face that involves displaying the current temperature - doesn't work. I've made sure I've synced with the app and the location services are on etc.
Halp!!
Answered! Go to the Best Answer.
02-14-2019 11:50
02-14-2019 11:50
What weather app and which face are you using? Maybe that makes a difference? I used a free one.
Best Answer02-15-2019 10:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-15-2019 10:41
Hi @Duluthmom! I'm using the default Weather app from Fitbit. To set up the Weather app on your Fitbit, see Weather.
Hope that helps!
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Best Answer02-17-2019 12:09
02-17-2019 12:09
Best Answer02-18-2019 07:23
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-18-2019 07:23
Hi there @marianne5, thanks for getting back! As I've stated above, since you're on iOS please try General>Reset>Reset Location & Privacy on my iPhone. Once I did this, I started seeing the Weather on my 'Location'.
Keep me posted!
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Best Answer03-15-2019 16:14
03-15-2019 16:14
I use android. Same issue. Tried everything except factory restart.
Best Answer05-14-2019 09:47
05-14-2019 09:47
I am having same issue with weather/clock face. What back button are you referencing? I have one button on left and the two on the right
Best Answer05-24-2019 02:40
05-24-2019 02:40
Best Answer05-27-2019 19:44
05-27-2019 19:44
I’m having the same problem. I have the Active face selected.
Best Answer05-28-2019 16:09
05-28-2019 16:09
Best Answer06-10-2019 11:40
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-10-2019 11:40
@Burns0507 it's great to see you in our Fitbit Community and welcome aboard @Dbikes! I'm sorry for the late response. However, I'd like to follow up and would like to know if the reboot instructions that shared @RogueRunner helped you to get the issue resolved.
Looking forward to your response! ![]()
Best Answer07-25-2019 09:44
07-25-2019 09:44
So far, none of the solutions have worked for me. I'm run into problems with two different clock faces on a new Versa. Do you know if there's any progress on fixing this problem?
Best Answer
08-09-2019
05:12
- last edited on
10-13-2025
17:43
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-09-2019
05:12
- last edited on
10-13-2025
17:43
by
MarreFitbit
Hey @UnusedName, welcome to the Forums.
Thanks for troubleshooting this weather issue. I would like to know if you keep having this problem? If so, I recommend taking a look at this post and make sure you have followed the instructions provided there.
Let me know the outcome. ![]()
Best Answer08-17-2019 13:39
08-17-2019 13:39
Having the same issue. The weather app works fine for me but clock faces with weather won't, The update initially once installed but thats it wont update any further then go blank after several hours. Reboot does not fix it, and everything setup correctly on iOS. I even went as far as factory reset and same issue.
Best Answer10-01-2019 09:50
10-01-2019 09:50
I previously had this clock face it showed the temperature all the time. I just got the face back but the temp is missing.
Best Answer10-01-2019 09:52
10-01-2019 09:52
I will look it is the very large time I/m older and don't see so well.
Best Answer10-01-2019 09:53
10-01-2019 09:53
The clock face is wthr C dp-faces
Best Answer11-30-2019 11:26
11-30-2019 11:26
I worked on this all day to figure out why the weather wouldn’t show on any clock faces and when I finally saw this post and downloaded accuweather, it was working perfectly within minutes. Thank you!
Best Answer01-01-2020 19:01
01-01-2020 19:01
The clock face “all you need” by prateek sengar will not load the weather or location either! Love this face but I want all the aspects of it...
Best Answer01-27-2020 17:35
01-27-2020 17:35
I know this is an old thread but after experiencing the same issue with all clock faces I went to settings on my iPhone then went to fit bit and changer location from while using the app to always share location and boom it worked
Best Answer02-03-2020 14:18
02-03-2020 14:18
The clock face I tried that is supposed to include a weather blurb like "71' and clear" but isn't was called "Today" by GoonBits. But the weather app itself on my fitbit does work fine, it's just this weather feed on the clock face that is not working.
Best Answer